The goal of Seely Mint, Inc. is to offer our customers an efficient and secure online shopping experience. We want you to know the steps we take to ensure customer satisfaction and to provide your privacy.
Seely Mint wants to protect your personal information. When you submit sensitive information on our website, we take numerous steps to protect your information online and off-line.
INFORMATION COLLECTION AND USE
Seely Mint does NOT share, sell or rent your personal information to others in any way other than as disclosed in this policy or stated at the point where the information is collected.Your personal information and credit card details are never stored and made available on the web.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience. Your information helps us to better respond to your individual needs.
To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
To process and fulfill orders. See additional details below.
SHOPPING CART ORDERING INFORMATION
We request information from you on our order form, including your contact information (such as name, email, phone number, shipping address) and financial information including credit card number, expiration date, security code and credit billing address. This information is used to fulfill your orders and for billing and shipping purposes only.
If we have difficulty processing your order, we may use this information to contact you. We share this information, and only that information that we believe is necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and the shipping carrier that delivers your order.
If you supply us with your email address in this manner, you may receive periodic emailings or eNewsletters from us with information on new products and promotions or upcoming events. If you do not wish to receive such mailings, please follow our opt-out instructions on those mailings.
PRODUCT REVIEW INFORMATION
If you choose to submit a product reviews your first name and first letter or your last name, and the review will be displayed in the relevant product review session of the website.
If you choose to provide us with a testimonial, we may ask for permission to use it on our website. We would only reveal minimal information (such as yourfirst name and first letter or your last name, and possibly your city), and use only that information we are granted permission to use.
All testimonials would be reviewed prior to posting them on our website. Generally, we would use this information only to improve our website and to promote product selection as a resource for other visitors.
CONTACT US INQUIRES
If you contact Seely Mint via email or a Contact Us form regarding any matter, you will not be contacted for any reason other than as a response to the question or feedback. You will not be defaulted into receiving any promotional material simply by contacting us.
SPECIAL OFFERS AND PROMOTIONS
If you signed up to be on one of our email lists you may occasionally receive information on products, services and special offers. We provide you the option to discontinue receiving these communications at any time by following the convenient instructions at the bottom of all emails to "opt-out" / unsubscribe.
Like most websites, if you turn your cookies off, some of our services may not function optimally. However, you can still place orders online or over the telephone.
SHARING / DISCLOSURE OF INFORMATION TO OUTSIDE PARTIES
As do all other online companies, we use a credit card processing merchant bank to bill users for goods and services.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
SECURITY AND INFORMATION PROTECTION
We implement a variety of security measures to maintain the safety of your personal information when you place an order or provide sensitive information.
When you provide sensitive information on our site (such as a credit card number), we use a secure server so that information is encrypted and protected with encryption software while in transit.
We utilize industry standard Secure Socket Layer (SSL) technology for encryption when accepting your credit card information during our online checkout process. In addition, we utilize the same encryption standard when transferring your credit card data to our payment processing providers and is only to be accessible by authorized personnel with special access rights to such systems and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
We also use our best efforts to protect your information off-line. Access to all of our users' information is restricted in our offices. We take reasonable steps to ensure that only employees who need the information to perform a specific job are granted access to personally identifiable information. The systems on which we store personally identifiable information are password protected
California Online Privacy Protection Act Compliance
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (The Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Children's Online Privacy Protection Act Compliance
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of any fraudulent charges. In the event of unauthorized use of your credit card, please must notify your credit card provider in accordance with its reporting rules and procedures. To contact Seely Mint in the event of unauthorized use of your credit card, please email us at Support@SeelyMint.com or MIke@SeelyMint.com